How to Complete Your SoleScan and Order Custom Insoles

Ready to take the first step toward healthier, happier feet? Completing your SoleScan is simple and convenient with just a few tools and our easy-to-follow instructions. Here's everything you'll need to get started.

Step 1: Set Up Your Space

Arrange a well-lit room with a sofa, bench, or leg rest where you can comfortably rest your foot.
 

Step 2: Open the SoleScan Pro App

Download & Launch the app on your iPhone Pro.
 

Step 4: Upload Foot Photos

Take 8 photos of your feet from different angles as instructed in the app and upload them.
 

Step 5: Record and Upload a Walking Video

Take a short video of yourself walking (as instructed in the app) and upload it.
 

Step 6: Draw and Measure Your Feet

  • Place your feet on an A4-sized piece of white paper.
  • Use a pencil to draw an outline around each foot.
  • Measure the length of your feet in centimeters and write these measurements on the same paper.
  • Upload a photo of this paper to the app.
     

Need Help?

If you are in Hong Kong and you’d like assistance with the scanning process, we’re here to help!

Send us a WhatsApp message at +852-61955262, and our experts will guide you or scan your feet for you.